Bought from them on a couple of occasions. Very helpful and easy to deal with.

Beautiful frame which arrived in good packaging.

I ordered the Chambray Round Salt/Pepper Mill. It arrived slightly damaged. The response from the customer team was outstanding - they replaced the mill immediately - no quibble.

Fantastic sets of mills! We are very pleased with them. One set was a gift, which was very well received. One of the mills was faulty, spoke to customer services who replaced it immediately. Fast and effective service. I can’t rate the company, customer services and all their lovely products , any higher. Will absolutely recommend.

Lovely merchandise and quick, efficient service and delivery.

The customer service has been fantastic! I had a fault on Salt/Pepper mill I ordered and they did not hesitate to replace my order straight away. I had a new one in my hands within a matter of days. Thank you Addison Ross!

Having been thrilled with a pink bobbin mill as a gift, I ordered a buddy. Super speedy response to my return (nothing wrong, I just changed my mind about design) - my new salt and pepper mill arrived so quickly. Fabulous service, beautiful designs and great quality.

I wanted a special frame for a very special family photograph, and I was so pleased with this mango wood-veneer frame. It really is lovely, and it arrived beautifully wrapped, and very quickly. I will definitely buy from you again. Thank you.

They do a great job and also amazing customer service. Two of the frames in my original order were not right and Cath was very responsive on the phone and helped me get the right one. Highly recommend!

Excellent quality and service as always!

I ordered this Mother of Pearl photo frame, with a photo included, as a last minute gift idea which turned out to be a great success. It was easy to upload the photo and crop it to fit. It was a speedy delivery too. I would definitely recommend buying from Addison Ross.

Excellent all round. The site was easy to navigate and i I received my purchase very promptly and safely - only 4 days to reach New Zealand. Highly recommended.

Very happy with my purchase from Addison Ross. Absolutely love their products. The salt and pepper mills are next on my wish list.

Good quality, very well packaged. Well priced.

Beautiful tissue box looks lovely in my dressing room. Quick & efficient service I would use this company again

Fast delivery, good packaging and excellent quality. I am very pleased.

The best pepper mill I have ever used. Love the colour too

Well made, good quality picture frame. Really lovely coloured enamel. I was pleased that I could upload my picture, which made the whole process very simple. The frames were sent very quickly and were well wrapped. I would recommend frames from this company.

Lovely firm to deal with. Customer service excellent.

I had a brilliant experience with my first Addison Ross order. I placed it on a Friday and it arrived the next day, which was particularly impressive because I had selected one of my photos to be printed and put into an Addison Ross frame. It was great to open the parcel and immediately put the photo up in my home. The quality of each of the items I ordered is impeccable.