Nuestra historia

Addison Ross es, ante todo, propiedad y gestión familiar. Hemos pasado por muchos cambios desde nuestros inicios en 1978, pero en cada etapa hemos mantenido nuestro enfoque en el lujo, el estilo y la calidad.

Desde nuestros inicios con una galería en las fronteras escocesas hasta la apertura de la galería Addison Ross en Eaton Terrace de Belgravia, desempeñamos un papel decisivo en el lanzamiento de las carreras de muchos artistas prometedores. Fue durante estos primeros años que comenzamos a crear hermosos marcos hechos a mano para muchas de las galerías y diseñadores de interiores del West End.

A principios de la década de 1990 desarrollamos nuestra primera gama de marcos de fotos de marquetería y chapa. Desde entonces, hemos ampliado nuestras colecciones para incluir una gran variedad de diseños elegantes.

Con sede en las hermosas Cheviot Hills de Northumberland, enviamos pedidos diariamente a todo el mundo y nos enorgullecemos de ofrecer un servicio al cliente impecable. Ninguna consulta o solicitud es demasiado pequeña o demasiado para que la aborde nuestro dedicado equipo, así que disfrute de nuestro sitio web y ¡Ponte en contacto!

David y Sarah Ross

We offer a no quibble 90 day returns policy. Please send your items back to us with a refund request at: Addison Ross, Wooler Industrial Estate, Berwick Rd, Wooler, Northumberland, NE71 6AH, UK Please make sure to request a proof of delivery service from your chosen method of postage/courier.

Please email us with an image of your product and description of the issue to sales@addisonross.com and we will be happy to help. Please allow up to 24 hours for a response.

We are so confident in our products that we offer a lifetime guarantee. Please email us if you have any issues. Sales@addisonross.com

We strive to keep everything in stock all the time however sometimes our products are simply too popular! Please click the Email Me When Available button on the product page to be notified as soon as this product is back in stock. Depending on the product this could take between a week and 3 months, if you need to know, please email us and we will find out for you.

We use DPD for our UK deliveries and DHL for our USA and Rest of the World Deliveries. We aim to ship all of our orders from our warehouse within 24 hours, once the order has left our premises you should receive tracking notification from the courier. Once the order is in the hands of the courier it is over to them, so queries should go directly through their tracking app however they promise us a 1-2 day service depending on what time of day you place your order. (ie before 2pm GMT)

We ship Worldwide!

We offer a next day service for orders placed before 2pm GMT. All other orders can take 2-3 working days.

For Europe & USA we cover the cost of import taxes and duty. All other countries, fees may apply, please email us and we will let you know. sales@addisonross.com

A thumbnail of your image should appear next to your chosen frame on the checkout page. If it’s not there you may have forgotten to click on confirm and add to basket, please try again.

If your item stops working we are more than happy to replace it. If the item has been discontinued we will replace with a similar item. Please note the guarantee does not cover general wear and tear or accidental damages, for example dropping, chipping or scratching.

If you choose any 4 products from our website you will receive the lowest price item for free. You will need to type in the code 443 at checkout. Please note you cannot use this code in conjunction with other offer codes.

You cannot use more than one offer code per order.